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Mr. Emerson of Chandlers Ford had been without heating for several months during the winter after being told by a previous boiler company that his boiler couldn’t be repaired. With no funds to install a new system, his daughter reached out to Gair Homes—following a recommendation—to see if we could assist.

After carrying out a thorough investigation, our team discovered the issue was not with the boiler itself but with the pipework, which was easily rectified. We promptly restored Mr. Emerson’s heating, much to his relief. As an elderly gentleman, he should never have been left without heating, and we were proud to step in and help when he needed it most.